Important Information
& Policies

We at TLA Divine Salon and Spa  will do our best to accommodate your needs and desires.

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Appointments:
We recommend Scheduling appointments at least two weeks in advance to guarantee availability.  However, we encourage you to check with us, as we may be able to accommodate you on short notice. A credit card  is required to hold your appointment. Credit cards  will be debited according to our cancellation policy.

Cancellation:
Should you need to cancel or reschedule, please notify us at least 24 hours in advance for individual services  & spa packages and 72 hours in advance for multiple services, groups.

deposits will not be refunded for cancellations made after the grace period. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason.  
  by booking acknowledge that you have read and understand  policies.

  if you are more than 15 minutes late for your appointment, it is likely that you may be rescheduled 

 

Returns:
Due to FDA regulations,  products purchased at TLA Divine Salon and Spa cannot be returned once opened. No refunds are given for gift certificates. All retail merchandise may be returned for store credit within 14 days of the purchase, items must have tags and no signs of damage or wear. 

on sale items are final sales
 

Smoking/E-Cigarettes:
For the health and safety of our clients and staff, smoking is not permitted in or around our facility.

Children:
We require that an adult accompany all children 12 yrs of age & under                                                             Refusing Services:
We reserve the right to refuse services that do not comply with our standards

  We value your business & appreciate your cooperation